At Florence Academy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with us online.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, location (if you submit a form or contact us)
- Enrollment Details: Course preferences, communication history
- Technical Data: IP address, browser type, pages visited, and device information (collected via cookies and analytics tools)
2. How We Use Your Information
We use your data to:
- Respond to inquiries and provide customer support
- Process course registrations and payments
- Send updates, newsletters, or marketing offers (with your consent)
- Improve our website’s performance and user experience
- Ensure security and prevent fraud
3. Cookies & Tracking Technologies
We use cookies and third-party tools (like Google Analytics) to:
- Understand user behavior and preferences
- Monitor site performance and errors
- Improve navigation and content experience
You can manage your cookie preferences through your browser settings.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Trusted third-party service providers (e.g., payment gateways, email platforms)
- Government or legal authorities, if required by law
All partners are required to comply with privacy and data protection standards.
5. Your Rights & Choices
You have the right to:
- Request access to your personal data
- Correct or update your details
- Opt out of marketing communications at any time
- Request deletion of your data (subject to legal obligations)
To exercise these rights, please email us at: [Insert Official Email]
6. Data Security
We implement strict security measures to protect your data, including:
- SSL encryption
- Secure servers
- Limited access to personal information
However, no online platform is 100% secure, so we encourage you to stay vigilant.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.
8. Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review it regularly.
